Details for Pioneer Telephone July 2019 Public Notic

Public Notice From Pioneer Connect Pioneer Connect operates one of the most sophisticated fiber optic networks in the State of Oregon. With this network, we serve our members from the Willamette Valley to the Pacific Ocean with superior high-speed Internet connections and a voice connection that is second to none. We are also committed to insuring that you are informed about available telephone service assistance programs such as OTAP/ Lifeline. To find out more about these programs, please contact the Residential Service Protection Fund (RSPF) staff TOLL FREE at 1-800-848-4442 or (503) 373-7171 in Salem; TTY users can call 1-800-648-3458; or you view their website http://www.puc.state.or.us or you can write to: Public Utility Commission of Oregon • RSPF, PO Box 2148 • Salem OR 97308-2148 We Offer • Basic Local Rate(s) — $15.00 Local Residential Rate — $16.00 Local Business Rate (basic rates do not include long distance, taxes, fees, or surcharges) • Extended Area Service — local toll free calling area • High Speed Internet Access — up to 100Mbps • Data Services • DS3 • Primary Rate ISDN • ERate • E911 • OTAP/Lifeline Bundles Calling Features Auto Call Back.......................................................... automatically redials the last number dialed. $2.50/mo. Call Forwarding Package.................................... redirects calls to another phone number. $2.50/mo. Call Trace .................................................................... traces unwanted calls. You may be charged $1.00 each trace. Call Transfer.............................................................. transfer any call to another number. $5.00/mo. Call Waiting............................................................... informs you someone is trying to call while you’re on another call. $2.50/mo. Caller ID ....................................................................... reveals who is calling before you answer your phone. $6.50/mo Caller ID Package.................................................... comes with Caller ID, Call Waiting and Caller ID w/Call Waiting. $6.50/mo. Caller ID with Call Waiting ................................ see who’s calling while your on another call. Comes with Caller ID Package. Distinctive Ringing ................................................ telephone will ring with a special ring tone so you'll know which number is calling. $2.50/mo. Easy Attendant ....................................................... virtual receptionist directing incoming callers to the appropriate department or employee. $14.95/mo. Last Call Return....................................................... automatically dials back the last incoming call. $2.50/mo. Line Blocking ............................................................ block your name and number from appearing on Caller ID for ALL calls you make. No Charge. Market Expansion.................................................. have a Pioneer Connect prefix and forward incoming calls to another number. Starting at $24/mo. NETPROTECT™ ....................................................... provides protection that covers your home/office wiring. $2.00/mo. Per Call Blocking..................................................... block your name and number from appearing. No Charge. Personal Ringing..................................................... have up to two telephone numbers with unique rings. $5.00/mo. Privacy Defender.................................................... control incoming calls with the ability to screen and reject unwanted calls such as telemarketers. $2.50/mo. Robocall Blocking................................................... helps automatically prevent unwanted robocalls so they won’t reach your phone. No Charge. Remote Call Forwarding .................................... activate and deactivate Call Forwarding from another location. Comes with Call Forwarding Package Selective Call Acceptance ................................. accept calls only from people on your list. $2.50/mo. Selective Call Forwarding.................................. callers on your list are forwarded to another number. $2.50/mo. Selective Call Rejection ...................................... rejects calls from a list of phone numbers. $2.50/mo. Speed Dialing ........................................................... dial selected numbers quickly. $2.50/mo. Three-Way Calling................................................. allows you to add a third party to an existing phone conversation. $2.50/mo. Toll Control................................................................ PIN must be entered to make a long distance call. $4.00/mo. Vacation Service..................................................... reduce your monthly phone service rate when you’re away from home for an extended period of time. VoiceMail.................................................................... answers your calls when you can’t. $8.75/mo Package Comparison Freedom Choice* $9995 Essential Choice* $7995 Simple Choice $2395 Customers choice from any 6 qualifying calling features ✓ ✓ Pioneer Home Phone Peak Power Internet* Long Distance* Local Service Flat Rate EAS NetProtect Anonymous Call Rejection Call Forwarding Package Caller ID w/Call Waiting Caller ID & Box Call Waiting Distinctive Ringing Last Call Return Selective Call Forwarding Selective Call Acceptance Selective Call Rejection Three-Way Calling VoiceMail ✓ (1000 minutes) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Packages do not include taxes, fees and surcharges. Prices Subject to Change. 09/16 surcharges. Extended Area Service (EAS) varies from exchange to exchange, however it is included in the Freedom Choice, Essential Choice and Simple Choice packages. High Speed Internet Service – does not include modem charges, taxes, fees and surcharges. Six (6) month service commitment is required. If High Speed Internet service is canceled prior to the 6 month commitment, you will be billed a $25 early cancellation charge. A 99¢ per month regulatory fee is charged by PEAK Internet. Not all members qualify for all speeds advertised. Actual speeds vary and are not guaranteed. Performance will vary due to conditions outside of network control including (200 minutes) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ * Some restrictions apply and based on current rates, which are subject to change. Local Service - does not include taxes, fees and ✓ ✓ ✓ customer location, websites accessed, Internet congestion and customer equipment. Connection speeds are based on sync rates. Download speeds will be up to 15% lower due to network requirements. Please contact a Customer Service Representative for availability. Home telephone service required. Long Distance - Minutes included in the Freedom and Essential Choice packages are limited to the 50 United States and Canada. Long Distance minutes do not apply to Internet Access, or 900 calls. A charge of 15.5¢ per minute will be applied for calls of this nature. Minutes used beyond the allotted amount in plan will be charged at 15.5¢ per minute. Calls to the Operator, Operator Assisted Calls, Directory Assistance and Third Party calls are not included and are billed at standard rates. Pioneer Connect is locally owned by its members and provides “state-of-the-art” services in the following exchanges: 424 - 438 - 453 - 456 - 486 - 487 - 528 - 547 563 - 867 - 875 - 925 - 927 - 964 - 929 For More Information Call: 541-929-3135 or 541-563-3135 www.pioneer.net 06/19

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